Mike Wilson

Voice over Internet Protocol (VoIP) is a modern alternative to traditional phone lines which uses the Internet to enable voice communication. Initially, it can seem overwhelming for businesses looking to update their systems, especially trying to navigate the various VoIP providers on the market, so utilizing resources such as an Infographics Directory to get more…

What is VoIP? VoIP is short for voice-over-internet protocol. The name refers to voice traveling through the protocol of the internet. This modern technology has evolved so much that you don’t necessarily have to rely on telephones to use VoIP anymore. The smartphone in your pocket makes a call using your internet connection through one…

Unified Communications (UC) is a framework for incorporating various real-time and asynchronous communication tools, with the aim of improving business communication, productivity, and collaboration. UC does not represent a singular technology; instead, it explains an interrelated system of enterprise communication applications and devices that can be used successively or in performance. Some business communication tools,…

What is Sangoma? Sangoma Technologies Corporation is a Canadian company providing software and hardware for voice-over IP. Its data, voice, and video products are used in unified communications, IVR, PBX, data-communication applications, and contact centers worldwide. The company is a trusted leader in delivering internationally scalable VoIP telephony systems, where it serves customers in more…

Session Initiation Protocol (SIP) trunking is the process of using voice over Internet Protocol in order to enable the connection of a PBX (Private Branch Exchange) with the internet. It is a streaming media and VoIP service dependent on the SIP through which Internet telephony service providers deliver unified communications and telephone services to customers…

What Is FreePBX? FreePBX is an all-in-one IP PBX that is totally free to install and download onto your own hardware and features all the key components you require in order to build a phone system. With over 1 million production systems worldwide and 20,000 brand new systems installed on a monthly basis, the FreePBX…

What is Digium? An Alabama-based company established in 1999 by Mark Spencer, Digium, Inc. is a privately held communication technology company that aims to empower developers to build and design their telephony apps in a way that best fits the goals of their organizations. Asterisk is the foundational open source software developed by Digium. The company…

Cisco Systems Inc. is an American multinational tech conglomerate based in San Jose, California. It is a global leader in networking that transforms how people communicate, connect and collaborate. Cisco Systems is without a doubt one of the best in the line of network routers. These products range from rudimentary consumer routers under the Linksys…

VoIP Service Providers Voice over Internet Protocol (VoIP) is a technology that assists you in making phone calls over the internet. Because the calls are not measured in minutes, VoIP charges are lower than traditional phone systems. For businesses and organizations, VoIP represents a versatile service with equal if not better voice quality than regular…

The telephone is one of your most powerful business tools. However, like Voice over Internet Protocol Communication develops and as high-speed internet becomes ubiquitous and cheap, more and more businesses are ditching traditional landlines and switching to VoIP. Making the right choice when looking for the best VoIP phone systems will have a significant impact on…